Understanding the Importance of Time for All
At Nurture Acupuncture, we pride ourselves on offering individualized care and holistic treatments tailored just for you. Our dedicated practitioners set aside time and prepare resources specifically to meet your health and wellness needs. Every scheduled session represents a commitment to your well-being and a slot that could be valuable to another client seeking our services.
Our Commitment to You
We always promise to respect your time. In return, we kindly ask that you respect ours. This mutual respect ensures that we can continue to offer top-notch care to all our valued clients, like yourself.
Cancellation Policy
- Advanced Notice: If you need to cancel or reschedule your appointment, please provide us with at least 24 hours’ notice. This gives us ample opportunity to offer the slot to someone else in need and adjust our schedules accordingly.
- Exceptions for Sudden or Contagious Illnesses and Emergencies: We understand that emergencies, sudden illnesses, or contagious conditions can arise unexpectedly. If you experience any of these unforeseen circumstances, please inform us as soon as possible. We’ll waive the cancellation fee under these circumstances, prioritising your health and the well-being of our community.
- Cancellation Fee: Appointments cancelled or rescheduled with less than 24 hours notice will incur a fee of $50. This fee helps cover the resources we’ve set aside for your visit and compensates for the lost opportunity to serve others.
- No-Shows: If you fail to show up for your scheduled appointment without prior notice, the full-service cost will be charged.
A Gentle Persuasion
We understand life can be unpredictable. Emergencies arise, schedules change, and sometimes, it’s simply a human oversight. Yet, as you consider the preparation and dedication that goes into each session, we hope you’ll see the fairness and necessity of our policy.
Every missed appointment is a missed healing opportunity for you and another individual who might have benefited from that time slot. By ensuring that cancellations are communicated promptly, you are respecting our time and helping other individuals in their journey to better health.
Seeking Your Support and Understanding
Your wellness journey is essential to us. We genuinely appreciate your business and your understanding of this policy. By adhering to it, you play a pivotal role in our mission to serve and nurture as many souls as possible.
Thank you for being an integral part of the Nurture Acupuncture family. We are here to support you every step of the way.
Warmly,
The Nurture Acupuncture Team.